Customer Success Associate job at Lami
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807 Days Ago
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Vacancy title:
Customer Success Associate

[ Type: FULL TIME , Industry: Insurance , Category: Customer Service ]

Jobs at:

Lami

Deadline of this Job:
21 September 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Tuesday, September 06, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Responsibilities
• Assist in designing and managing the operations module that services Lami partners.
• Support in implementing business strategies and plans to ensure successful implementation of all partner agreements.
• Assist in setting comprehensive goals for business performance and growth.
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the line manager on matters of importance to partner success.
• Manage relationships with partners and be available at their offices to handle partner queries.
• Review daily data from partners and recommend improvements.
• Organize partner trainings, renewals, upsell and cross-sell as may be required.
• Make follow up calls with the partners and ensure relevant declarations are made.
• Perform any other duties as assigned by the line manager.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 21 September 2022
Duty Station: Nairobi
Posted: 06-09-2022
No of Jobs: 1
Start Publishing: 06-09-2022
Stop Publishing (Put date of 2030): 06-09-2065
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