Vacancy title:
Customer Services Assistant
Jobs at:
Essential Drugs and Supplies (MEDS)Deadline of this Job:
21 March 2023
Summary
Date Posted: Monday, March 13, 2023 , Base Salary: Not Disclosed
JOB DETAILS:
Key responsibilities:
• Receive and direct clients/visitors to various service points.
• Vetting, booking and cancellation of customer’s orders for efficiency in order processing
• Receive and respond to enquiries on orders for customer satisfaction
• Receive and document telephone orders for efficiency in order processing
• Key in booked orders
• Communicate order progress availability of stocks and out of stocks where applicable for customer satisfaction.
Job requirements:
• Diploma in Pharmacy or Nursing or Laboratory Technology or in a similar field
• Proficiency in use of computer
• At least two (2) years’ experience in a busy customer services environment
• Functional skills; customer services, communication, organizational skills,
• Behavioral competencies and attitude; integrity, interpersonal relations, attention to detail, self-driven and amiable.
Work Hours: 8
Experience in Months: 24
Level of Education: Postgraduate Degree
Job application procedure
If you fit this profile, kindly email your written application and CV to hr@meds.or.ke
By: 21st March 2023
(Only shortlisted candidates will be communicated to)
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