Summary
Date Posted: Friday, July 30, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Customer Service Officers

KWFT Insurance Agency a subsidiary of Kenya Women Microfinance Bank, would like to announce a vacant position in the capacity of
• Requires a self driven individual who can work with minimum supervision
• Good presentation Skills.
• Should be equipped with Market Knowledge, Quality Focus, Problem Solving Skills, Communication and Documentation skills.
• The applicant will be required to hold a business related University Degree – B.Com (Marketing option or Finance) or B. Ed (Business Administration option), or Diploma in Co-operative Management, Marketing or Business Administration
• A minimum experience of 1 year in sales in the Finance industry is required.

Responsibilities
• Answer customer inquiries via phone, email, and in-person.
• Direct customers to online resources.
• Update customer records in the system, including notes about interactions.
• Pitch ideas for improving customer care.
• Create and maintain reports about customer interactions.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
Interested applicants should send their application and updated resumes with daytime contacts and referees to hrd@kwftbank.com  or
Interested and qualified? Go to Kenya Women Microfinance on www.kwftbank.com to apply


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