Vacancy title:
Customer Service Manager
Jobs at:
PalmPayDeadline of this Job:
10 September 2021
Summary
Date Posted: Wednesday, September 08, 2021 , Base Salary: Not Disclosed
JOB DETAILS
Customer Service Manager
Job Descriptions
• Responsible For Earlier Building And Later Onsite Monitoring And Management Of Customer Service Center, Including Recruitment And Onsite Management;
• Ensure The Team Complete All KPI Indicators According To Company And Department Polices And Requirements;
• Responsible For Data Analysis Of The Team, And Will Take Quick And Right Actions For Improvement;
• Responsible For The Communication And Coordination With Other Departments;
• Manage Everything Of The Customer Care Team.
Job Requirements
• At least 5-year experience in the customer care center and 2-year experience in customer care center management; working experience in the call center will be preferred;
• Be very sensitive to all kinds of KPI indicators of a customer care center, and be good at data analysis;
• Bachelor's degree or equivalent;
• Be able to offer quick and effective solutions for any emergency with strong adaptability;
• Excellent communication and organizational skills in the representation of the company.
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree
{module 312}
Job application procedure
CLICK TO APLY
All Jobs
{module 316}
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.