Summary
Date Posted: Thursday, June 27, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Infinix seeks to recruit a Customer Service person .

Job Responsibilities:
• Responsible for overall operation of Jumia and Kilimall Shop.
• Reply the emails of our customers and partners.
• Respond to the live chats message of our E-commerce site.
• Follow up the fulfillment of orders.
• Help to solve the after sale problems.
• Operate the social media platform such as Facebook, X-club and so on.Reply the comments and interact with our fans online.
• Planning and implementation of online activities such as the buying and gift, flashing deals and more activities like that.
• Complete other tasks assigned by the boss
• Working time would be 9 am to 7:30 pm. Must accept work overtime. Interviewee who did not accept working extra ours can not suit to this position

Job Skills: Not Specified

Job Qualifications: Not Specified

Job Education Requirements: Not Specified

Job Experience Requirements:
• Degree holder in any discipline.
• Excellent interpersonal and customer service skills in English and Swahili.

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Job application procedure
If you feel you feel the job description fits your qualifications, email your CV to:
yaping.zhao@infinixmobility.com no later than 5th July, 2019.
NOTE: Kindly take note of the KEY COMPETENCIES area and apply accordingly. Only shortlisted candidates will be contacted.

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