Summary
Date Posted: Wednesday, November 20, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. .

Job Responsibilities:
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Vast product knowledge.
• Ensure efficiency of the customer service process.
• Ensure customer satisfaction through the provision of professional customer support.

Job Skills: Not Specified

  Job Qualifications:
• Strong communication skills both oral and written.
• A positive can-do attitude and a passion for the field of interest.
• Must be exceptionally self-disciplined and have a very strong work ethic.
• Strong problem-solving skills, with a bias to a sense of urgency.
• Proactive, entrepreneurial and ability to sacrifice to deliver excellent results.
• Personal qualities of integrity, initiative, and commitment to the company’s principles

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
Interested candidates should send their applications to resourcing@shopit.co.ke .

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