Summary
Date Posted: Wednesday, May 29 2024, Base Salary: Not Disclosed

JOB DETAILS:
MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.

Our client in the beauty industry is looking for an intern who have done a course in food and beverage or customer service. You should have receptionist skills such as good customer service, good communication skills, confident and able to handle different clients. You should also have interest in the beauty industry and sales.

Responsibilities and Duties
• Greet clients warmly, answer inquiries, and provide information about the beauty services offered.
• Schedule and confirm appointments, manage cancellations, and maintain an organized calendar.
• Handle the check-in and check-out process efficiently, ensuring a smooth experience for clients.
• Inform clients about the beauty products available, provide recommendations, and encourage purchases.
• Assist the sales team with daily tasks, such as updating client records and processing transactions.
• Identify opportunities to upsell additional services or products during client interactions.
• Maintain accurate client records and update databases as needed.
• Track inventory levels of beauty products and supplies, and assist in reordering when necessary.
• Answer phone calls, respond to emails, and handle correspondence efficiently.
• Gather and document client feedback to help improve services and client satisfaction.
• Address and resolve client complaints or issues in a professional and effective manner.
• Conduct follow-up calls or emails to ensure client satisfaction and build long-term relationships.
• Assist in creating content for social media platforms, engaging with followers, and promoting services and products.
• Conduct research on industry trends and competitor offerings to support marketing strategies.
• Ensure that the reception area and common spaces are clean and organized.
• Work closely with beauty professionals and other staff to ensure seamless operations and excellent client service.

Qualifications
• Atleast a certificate in food and beverage/ customer service is required.
• Atleast 6 months experience.
• Good communicator.
• Aggressive
• A strong self-drive
• Able to interact well with people
• Work with minimum supervision
• Good time management skills.
• Excellent customer service skills
• Positive attitude and a willingness to learn

Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure

Method of Application
Interested and qualified? Go to MNC Consulting Group Limited on www.linkedin.com to apply



All Jobs

QUICK ALERT SUBSCRIPTION