Summary
Date Posted: Tuesday, March 24, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Olivado EPZ Customer Experience and Administration Representative Job in Kenya .

Responsibilities and Duties
• Receive, send and record all phone calls, emails and SMS sent on behalf of and to the company.
• Attracts potential farmers by answering product and service questions and suggesting information about other products and services such as Orchard management services.
• Receive and record any complaints from farmers and other stakeholders and assign the action point to the responsible action owners and reviewers.
• Provide current and any updates on payments and harvest; provide farmers statements. Communicate any issues urgently to the business analytics manager.
• Prepare, print and issue farmers statements on a regular and timely basis.
• Update competitor and price matrix reports.
• Work with Field technical officer to resolve any field, compliance and technical farmer related issues.
• Work with team to assist the field team to make the most efficient.
• Administrative work for all the departments in the organisation based on needs and availability
• Any other duties assigned by the line manager.

Job Skills: Not Specified

Education and Skills
• A certificate in human behavior, Organisation behavior.
• Fluent in Kikuyu, Swahili and English

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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Job application procedure
Email your application to: lydia@olivado.com 

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