Summary
Date Posted: Wednesday, July 27, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
The duties and responsibilities of the officer will entail:
• Guiding and directing visitors;
• Operating the telephone switchboard;
• Managing incoming calls and customer service enquiries;
• Managing the customer care desk;
• Maintaining up to date records on visits and calls; and
• Updating the internal directory.

Job Specification
For appointment to this grade, a candidate must have:
• KCSE D+ or equivalent from a recognized institution and two (2) years relevant work experience;
• Certificate in Customer Care or its equivalent from a recognized institution; and
• Fulfilled the requirements of Chapter Six of the Constitution.

Key competencies and skills
• Proficiency in IT;
• Public Relations skills;
• Good communication and reporting skills in both English and Kiswahili;
• Interpersonal skills; and
• Integrity.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Use the link(s) below to apply on company website.
Customer Care Assistant

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