Summary
Date Posted: Thursday, September 09, 2021 , Base Salary: Not Disclosed

JOB DETAILS:

Community Manager

Description

Be Girl is a growing global company for women, by women that makes modern period care for the 21st century. We challenge the status quo on periods and work to re-brand menstruation as something to be celebrated, making fashionable period products unlike any you have seen before. Our innovative reusable period products—especially our PeriodPanty™—was specifically designed to meet the needs of the modern woman, and is made with the highest quality materials to deliver the best performance. For more information, please see www.begirl.org. If you are excited at the opportunity to work for a rapidly growing company and have a passion for using business as a force for good, Be Girl is the place for you!

The Role:

Be Girl is looking for a Community Manager in Kenya for our growing Social Media team. The Community Manager will lead conversations and help to educate potential and current customers about Be Girl and its products. The ideal candidate will deliver a fantastic and consistent social media experience across all Be Girl channels to grow brand awareness, foster perception, drive engagement, and create a sense of community. The Community Manager will help coordinate social content schedules and push it out across our social platforms while responding to and engaging with our audience to ensure optimal content performance and audience participation/experience. They will closely collaborate with the broader marketing and creative teams on content calendar ideation and development. They will monitor, track, and provide weekly analytical feedback and insights; while identifying and actioning on real time trends and opportunities and seeking out emerging platforms.

What You Will Do:

• Set, plan and implement social media and communication campaigns.

• Provide engaging text for all social media accounts.  Respond to customers in a timely manner on social media, WhatsApp and email.

• Scheduling content; selecting UGC for sharing, responding to all comments and DMs, daily proactive community management.

• Monitor, track and report on feedback and online reviews.

• Organize and manage online events to boost brand awareness.

• Build relationships with customers, industry professionals and journalists.

• Stay up-to-date with digital technology trends

. Key Qualifications:

• 2+ years of relevant experience in the community management space or similar role.

• A warm, inclusive, supportive, patient personality that puts our customers at ease.

• Proven work experience as a community manager or similar role

• Ability to identify and track relevant community KPIs

• Excellent writing and verbal communication skills

• Excellent interpersonal skills

• Hands-on experience with social media management

• Knowledge of online marketing • Attention to detail, critical-thinker and problem-solver

• Experience with copywriting is a plus. Compensation: Competitive compensation based on experience.

Success Factors:

• A strong work ethic and an energetic ‘whatever it takes’ positive attitude.

• Communicative, charismatic, creative, humble.

• Autonomous self-starter • Organized strategic thinker with good problem-solving skills

. • Sense of humour.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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