Summary
Date Posted: Tuesday, January 11, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Collections Officer

1. Control delinquent loan payments and recovery of non-performing loans.
2. Timely and effectively contact delinquent clients.
3. Analyse clients’ financial situations and negotiate loan repayment arrangements.
4. Make recommendations to management, when appropriate, for stronger collection actions including repossession of security.
5. Giving a detailed report on accounts collected on daily, mid-month and monthly basis.
6. Maintain accurate records, files, and reports on all collection activity.
7. Inform management on the trends in loan disbursements that contribute to delinquency.
8. Contact clients whose loans are almost due to prepare them to honour the instalments.
9. Ensure all cheques which are due for banking are duly banked and follow up on bounced cheques.
10. Ensure all penalties arising from late repayments are followed up and collected.
11. Work closely with external agencies on debt collection and recoveries.
12. Ensure all demand letters are duly and timely issued and clients are informed of the steps to be taken.
13. Adhere to the set policy on loan recoveries and collections.
14. Send reminder messages to clients on their loan payments.
15. Perform any other related function as assigned to by the management from time to time.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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