Summary
Date Posted: Monday, June 17, 2019 , Base Salary: Not Disclosed

JOB DETAILS:

  Collection Officer at Mwanachi Credit.
  Job Responsibilities:
• Control delinquent loan payments and recovery of non-performing loans.
• Timely and effectively contact delinquent clients.
• Analyse clients’ financial situations and negotiate loan repayment arrangements.
• Make recommendations to management, when appropriate, for stronger collection actions including repossession of security.
• Giving a detailed report on accounts collected on daily, mid-month and monthly basis.
• Maintain accurate records, files, and reports on all collection activity.
• Inform management on the trends in loan disbursements that contribute to delinquency.
• Contact clients whose loans are almost due to prepare them to honour the instalments.
• Ensure all cheques which are due for banking are duly banked and follow up on bounced cheques.
• Ensure all penalties arising from late repayments are followed up and collected.
• Work closely with external agencies on debt collection and recoveries.
• Ensure all demand letters are duly and timely issued and clients are informed of the steps to be taken.
• Adhere to the set policy on loan recoveries and collections.
• Send reminder messages to clients on their loan payments.
• Perform any other related function as assigned to by the management from time to time.

  Job Skills: Measurement of Performance
• Ability to reduce loans in arrears.
• Ability to collect overdue payments.
• Ability to collect on accounts closed as bad debt.
• Ability to complete special projects assigned and the necessary reports.
• Ability to utilize the resources of the company in a cost effective manner

  Job Qualifications:
• A diploma in business related course or equivalent with demonstrable experience.
• Good negotiation and communication skills
• Full knowledge of retail clients’ products
• Good computer skills especially knowledge of excel and Credit MIS
• Strong analytical, relationship skills and attention to detail

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
  How to Apply
Send your CVs to hr@mwananchicredit.com 
SUBJECT: COLLECTIONS OFFICER

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