Client Relations Manager job at Flare Emergency Response
Website :
903 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Client Relations Manager

[ Type: FULL TIME , Industry: Telecommunications , Category: Media, Communications & Writing ]

Jobs at:

Flare Emergency Response

Deadline of this Job:
31 May 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, May 11, 2022 , Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Flare Emergency Response
Flare Emergency Response jobs in Kenya

JOB DETAILS:
The role
We are looking for a seasoned/experienced Client Relationships Manager to own key client accounts, engage clients, and build long-term relationships. This is a strategic role with lots of growth potential in the company as it is intricately involved with key client relationships, Sales, Growth, Product development, and Customer Success.
• Build and nurture positive long-term relationships with prospective customers
• Work closely with key clients to understand needs, promote value, and develop products or services
• Promote value through customer feedback and experience
• Create plans to address clients’ business needs
• Schedule regular meetings and points of engagement with customers
• Set sales and revenue targets and work diligently to meet them; help sales team up-sell or cross-sell services and products; assisting with generating new business; identifying opportunities for greater profits
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs through products, services or engagement

Requirements
• Must have significant and notable (min of 6 years at large corporate or growth company) experience leading accounts, building client relationships, driving revenues and retention, and leading projects and teams within a Customer Support, Member Success, Customer Engagement, Sales, Account Ownership or Account Management, or other relevant role.
• Proven experience as a Client Relations Manager, Account Manager, Account Owner, Account Director, or Relationships Manager
• Proven track record of meeting and exceeding targets
• Background in customer service; industry knowledge is a plus
• BSc/BA in Business Administration, Marketing or a related field
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Technical skills required, familiarity with CRMs (e.g., Salesforce, Pipedrive, etc.), data tools, and ability to learn tech/software quickly
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Strong business minded professional that understands the importance of profitability while focusing on building large life-time values with customers
• Ability to work well with a team


Job Experience: No Requirements

Work Hours: 8


Level of Education:
Bachelor Degree

Job application procedure
Use the link(s) below to apply on company website.
• Client Relations Manager


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: 31 May 2022
Duty Station: Nairobi
Posted: 12-05-2022
No of Jobs: 1
Start Publishing: 12-05-2022
Stop Publishing (Put date of 2030): 12-05-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.