Summary
Date Posted: Wednesday, February 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Indent for The Position of Chief ICT Officer
Job Title: Chief ICT Officer
Reporting to: Assistant Director Information, Communication and Technology
Department: Corporate Services
Division: Information Communication Technology
Grade: CAJ 4
No. Of Posts 1
Terms of Employment: Permanent and Pensionable

Main Responsibilities
Duties and responsibilities entail:
Managerial responsibilities: -
• Develop corporate Information Communication Technology (ICT) strategy, policies and procedures by evaluating the organizational strategic objectives, identifying challenges, evaluating trends, and anticipating requirements.
• Define standards associated with information management on appropriate hardware and software and maintain quality service by establishing and enforcing high-quality in ICT delivery and management.
• Develop ICT budgets in line with the organization’s overall objectives of government sector audits
• Design and implement the data protection and security strategy to ensure data security and disaster recovery measures are in place
• Effectively lead business processes automation by conducting automation feasibility studies, requirements analysis, and cost comparisons & benefit analysis
• Ensure disaster recovery systems are fully operational at all times to assure business continuity of all digital information in the Commission.
• Ensure staff development and arrange for user training programs to ascertain that all system users are conversant with the relevant skills necessary to output on assignments.
• Manage service level agreements and other contracts for the ICT unit in order to acquire comprehensive service delivery
• Oversee the application and enforcement of the ICT procedures for the efficient operation of all the Commission’s systems
Operational and Project Management: -
• Design, implement and manage the network infrastructure for local and wide area networks (LAN/WAN) for the Commission’s communication
• Provide the technical support for maintenance of the Commission’s intranet, website and other online platforms in support of the communications department of the Commission
• Assess and carry out proactive market research and recommend on new technology to be adopted
• Oversee the provision of technical support for all hardware and software by external suppliers and ensure quality merchandising for the Commission
• Monitor ICT projects by reviewing their progress and evaluate the milestones achieve.
• Plan, deliver and report regular ICT performance improvement programs and any ad-hoc changes that may need to be implemented;
• Ensure that the Commission’s ICT systems are performing effectively, efficiently and any changes made are in accordance with best practice standards;
• Plan and coordinate the installation and maintenance of efficient and effective audio and video communication systems linking the Commission’s headquarters with the regions;
• Monitor, diagnose and troubleshoot the ICT network, which includes but not limited to routers, switches, application & database servers and telephony communication systems for optimal service availability;
• Review and recommend approval for software and solutions requests to assure compatibility with the technical environment, security and accessibility;
• Ensure proper management of change in use of new organizational systems as guided by best practices and approved change management policy & procedures;
• Responsible for all systems/data protection in line with approved data protection procedures and best practice standards;
IT Security and Risk Management
• Preserve the Commission’s information assets by developing and implementing disaster recovery and assurance procedures as well as information security and appropriate control structures;
• Provide leadership, direction and guidance in assessing and evaluating information and data security risks;
• Develop, implement and administer ICT security standards as well as services and tools to address and mitigate ICT security risks;
• Responsible for day-to-day maintenance of the Data Recovery Plan, ensuring that any system changes are reflected in the plan;
• Conduct and/or coordinate systems IT audits of new and existing technologies not limited to vulnerability and penetration testing.

Competencies
For appointment to this position, a candidate must have: -
• Master’s degree in Information Systems, Information Technology Management, Computer Science or any other ICT related discipline from a recognized institution
• A Bachelor’s degree in Computer Science, Information Technology, Information Systems; or any other ICT related discipline from a recognized institution
• At least 10 years’ experience, 5 years of which must be in a similar role preferably in management preferably in the public sector
• Microsoft Professional Certification (MCP/MCITP/MCSE/MCSA);
• Cisco Certified Network Professional (CCNP)
• Be a member of a professional IT and /or computing body such as ISACA
• Meet the requirements of Chapter 6 of the Constitution of Kenya 2010.

Other Key Skills:
• Knowledge of Cisco Router, switch and firewall configuration in LAN and WAN environments backed up by relevant professional certifications;
• Knowledge of Windows Server 2008/12 environments and administration;
• Be proficient in Microsoft Office applications;
• Have a proven track record in delivering business application and process automation projects with key interfaces to other systems within an organizational setting;
• Have excellent communication, interpersonal and problem-solving skills;
• The job holder must be self- motivated and be able to work with minimal supervision

Clearance/Compliance Certificates
Applicants should attach copies of clearance and/or compliance certificates from:
• Kenya Revenue Authority
• Ethics & Anti-Corruption Commission
• Directorate of Criminal Investigations (CID)
• A credit reference bureau
• Higher Education Loans Board

Work Hours: 8

Experience in Months: 120

Level of Education: Postgraduate Degree

Job application procedure
The Closing date of applications is on 14th February’ 2022 at 4.30pm
An application letter with attached copies of certificates and other credentials should be addressed to:
The Commission Secretary
Commission On Administrative Justice
2nd Floor, West end Towers – Waiyaki Way
P O Box 20414 City Square 00200,
Nairobi

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