Summary
Date Posted: Thursday, October 01, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
REF: GNRSH/HR/JD/OO3
Location Pangani, Nairobi
Employment Type Full Time
Job Level Mid-Level Management
Department: Nursing
Designation: Casualty and A&E Nurse Manager
Reports to: Hospital Matron/Director Nursing Services
Job Summary
Applications are invited from qualified persons for the above vacant position. .

Main Duties and Responsibilities: -
1. Nursing duties
a. Ensure timely response to and management of Accident & Emergency and Casualty patients.
b. Conduct procedures as necessary, within the scopes of nursing training.
c. Ensure nursing care plan is adhered to and documented
d. Early escalation to other team members including consultants in case of anticipated risks and complications
e. Risk detection and management in a timely manner.
2. Management of Clinical processes
a. Work with Medical Officers and Consultants to ensure SoPs, Policies, Procedures and Guidelines are developed, implemented, followed, monitored and reported.
b. Continuous nursing professional education for departmental staff – Ensure staff have the right skills for the job they do
c. Report per institutional and Government (MoH) policies
3. Client experience, relations and affairs
a. Ensure the client and family are taken care of, their needs met in a timely manner and feedback given as required, in line with hospital policies
b. Handle complaints as per policy
4. Operations and Business Planning
a. Manage departmental inventory in line with hospital policies
b. Budgets for department including projection
c. Work with other team members to grow the department, and ensure business sustainability.
d. Ensuring the department has the right supplies, equipment and tools required for operations.
e. Suggesting and instituting cost-containment measures
f. Reporting as required to other key departments and offices
5. Staff Management
a. Ensure department is adequately staffed at all times
b. Fostering teamwork and ensuring seamless cohesion between different cadres of staff.
c. Staff relations in line with hospital HR Manual: Handle staff complaints, disciplinary processes and other relational issues
d. Planning and Budgeting for staff training.
6. Quality agenda
a. Supporting departmental and hospital-wide quality agenda
b. Developing and Maintaining infection-control procedures

Desired Competencies
• Ability to plan, organize, prioritize and work both collaboratively and independently to meet deadlines
• Ability to collaborate with and influence individuals at all levels of the hospital
• Exceptional interpersonal and patient service communication skills
• Skilled at employing conflict resolution and service recovery strategies to resolve issues and appease patients.
• Ability to develop and drive policy
• Problem-solving

Qualifications and Experience:
• Bachelor of Science in Nursing
• At least 5 years’ experience in nursing
• 3 years’ experience managing a similar department in an equivalent or higher institution.

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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Job application procedure
Interested and qualified persons are requested to make their applications so as to reach the undersigned on or before 15th October, 2020 at 5.00 pm.
• Only short listed and successful candidates will be contacted
• Canvassing in any form will lead to automatic disqualification
• Short listed candidates shall be required to produce originals of their National Identity Card, academic and professional certificates and transcripts during interviews.

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