Summary
Date Posted: Saturday, September 24, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Main Responsibilities
• Development and supervision of in-office and mobile case management response
• Ensure that the case management system for children in need of protection is aligned with national protection system and adheres to the main inter-agency standardized operating procedures and tools (CPMS, CM guidance).
• Contribute to designing and delivering a capacity building plan for case workers, including refresher trainings and workshops throughout the project’s timeframe.
• Provide on-the-job mentoring and technical guidance to caseworkers in all the project locations.
• Hold regular meetings with Psychosocial Senior Officer, Case Management/ BID Officers and Empowernment Senior Officer to ensure that the cases identified at sectional levels receive appropriate and timely support.
• Together with the line manager, ensure the establishment and implementation of work plans, setting clear targets, activities and locations.
• Ensure that case workers thoroughly follow the case management steps ensuring that each step is properly implemented and documented.
• Support individual cases where required and provide regular monitoring of all aspects of case management services.
• Conduct weekly supervision meetings with all caseworkers, providing technical advice on cases and psychosocial support to caseworkers.
• Schedule and supervise case management meetings at least every two weeks. Share minutes of case management meetings with team and line manager.
• Monitor timescales for response, decision-making, placement, follow-up and review.
• Review staff caseloads to ensure they are manageable and share challenges with senior management.
• Conduct regular case file audit and check that protocols and principles are respected.
• Map existing specialized services and make sure that the referral pathway is up-to-date to facilitate beneficiaries’ access
• Ensure data are collected systematically and accurately and logically presented to the line manager.
• Prepare inputs to donor’s and internal reporting documents.
• Ensure that appropriate information management protocol is in place, particularly in terms of confidentiality of data (including, data base).
• Ensure regular communication with the line manager on activities’ updates, achievements and challenges via meetings, reports and ad-hoc communication upon request and needs.
• Carry out all the procedures connected with the accomplishment of the planned activities (administrative and logistical).
• Ensure proper use of equipment and other material resources available to the project.
• Submit purchase requests and other logistics team documents according to procedure and authorization level.
• Organize evaluation process of project activities for lessons learned exercise and reporting purposes and participate in field assessment whenever requested by the line manager.
• Ensure implementation or Dadaab Multi-Purpose Cash Grand/ Cash Based Intervention Programs in Dadaab.

Child Protection
• Maintain regular exchanges with the other partners for the early identification and timely response to children in need of protection.
• Promote, and ensure project activities are in line with child protection principles and best practices.
• Ensure the project activities are integrated in the Dadaab Child Protection System and humanitarian coordination practices and guidelines.
• Identify and propose trainings for her/his team related to child protection principles and best practices.
• Report serious cases of abuse on children identified by the project team to the management team. Strict confidentiality must be respected.

Data management and reporting
• Ensure data management protocols are adhered in coordination with the monitoring and evaluation officers and data clerk.
• Regularly assess patterns of child protection risks and in cooperation with partners, ensure appropriate and timely response.
• Conduct regular case file audit to ensure that they are up to date and check quality and consistency of the work.
• Produce timely progress reports including both quantitative and qualitative information on BIA/BID activities and input into regular situation reports, monthly reports and quarterly reports.
• Support the implementation of monitoring and evaluation tools and means of verification to inform donor reports.

Skills
• Coordination and representation.
• Collaborate with Psychosocial Senior Officer and Empowerment Senior Officer on facilitation of case management services.
• Participates in the organization and conduction of training and awareness sessions for communities, families and stakeholders.
• Support documentation activities in the project by development of case studies and best practices form the field.
• Reporting-Provides the reports required under this position and those required by his or her immediate supervisor.
• Accountability, security and child safety: Understands and applies security policies, the child safe guarding policy and fraud prevention policies.
• Integrity; honest and encourage openness and transparency.

Abuse Prevention Policy – Operational Risk Management
• Commit to respect Tdh Risk Management Policies including Child Safeguarding Policy, Safety and Security Policy and Anti-Fraud/Corruption Policy, Code of Conduct, Whistle Blowing Policy
• Commit to ensure the best implementation possible of the Tdh Risk Management Policies
• Commit to inform supervisors and to deal with any cases, allegations, or possibility of transgression, even potential, of the Tdh Risk Management Policies.

Competencies
• This position requires interpersonal, communication and coordination skills to meet the child protection needs in an appropriate and timely manner.

In Particular:
• Ability to conduct individual, analytical casework with children (including refugee children), interviewing children and writing and reviewing related reports.
• Ability and strong experience in analysis and reviewing of quality BIAs and BIDs and organizing for inter-agency BID panels.
• Strong experience in organizing internal and external Case Conferences.
• Ability to provide support and advice, ask questions and communicate clearly and constructively on positive and negative issues.
• Discipline, Precision with strong leadership ability. .
• Knowledge of Multi-Purpose Cash Grand/ Cash Based Interventions.
• Team spirit: ability to work closely with project teams and consultants’
• Flexibility, openness and adaptability.
• Analytical and communication skills.
• Results oriented focus and problem-solving abilities
• Ability to learn from positive and negative experiences and capitalize on errors.

Other professional skills required
• Graduate Degree in Social work/Social Sciences or any other related field.
• Minimum of 3 years work supporting children (social work, child protection, psychosocial, education etc.)
• Experience working in a refugee context and knowledge of Best Interests Procedures is a plus.
• Team management experience.
• Project reporting and evaluation experience.
• Fluency in English and Kiswahili. Ability to communicate in Somali is a plus.
• Willingness to work in insecure environment.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• Interested candidates who meet the criteria above are encouraged to send their applications letter and detailed CVs to KEN.recruitment@tdh.ch 
• Candidates are required to indicate the position title on the subject line of the email when applying. Kindly note only applications sent to this email address will be considered.
• Only shortlisted candidates will be contacted.
• Female candidates are encouraged to apply.
• This recruitment will be done on a rolling basis until the position is filled.
• Those who had already send in their applications need not apply

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