Career Opportunities at Gulf African Bank
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698 Days Ago
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The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country. By conducting business on the principles of Shari'ah, the bank would provide an ethical and fair mode of banking for all. Gulf African Bank is the first and l...

Senior Officer, Network Administrator

Job Purpose: 

The primary purpose of the Senior Officer, Network Administrator is to design and maintain GAB’s Networks and Computer Systems; support business users; install and configure computer systems; support business users; diagnose communications/hardware/software faults and solve technical problems.

Key Responsibilities

  • Maintain, Monitor, diagnose, and resolve complex network and computer system issues.
  • Provide expert technical assistance to team members with high-level system and networking requests.
  • Adhere to the bank’s IT security policies, standards and procedures.
  • Explore new technologies and trends related to computer networks. Collaborate with IT 3rd Parties, and data centre managers to develop action plan for improved operations.
  • Participate in the design, setting up, implementation and testing business continuity and disaster recovery installations within the bank.
  • Participate in on-boarding and managing of Service level agreements with service providers or vendors.
  • Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security, Internal systems, cloud and network infrastructure; Microsoft related technologies: Windows Server, SQL; Virtualization technologies: VMware and Microsoft; Remote access solution support; Remote monitoring and management of system alerts and notifications.
  • Perform network assessments and security audits.
  • Working knowledge of networking topologies (Fully understanding of OSI model).
  • Planning and implementation of network security, including building firewalls, configuring IPsec VPN, applying cryptography, developing IT security policies, procedures and standards within the bank.
  • Evaluations of hardware, software and peripherals equipment for LAN/WAN/MAN environment for procurement.
  • Anticipate communication and network problems and implement preventative measures.
  • Analyzing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance.
  • Maintain Data centre condition to the highest levels for optimum availability and efficient delivery of business systems.
  • Deliver IT project, Meet agreed customer service levels for all systems supported by IT within SLA, performance/changes on time and within budget. Evidence from project Management
  • Ensure all incidences, errors, problems and requests for service are logged through the Help Desk System.
  • Attend and participate in all appointed team meetings.
  • In coordination with the information security office of the bank, constantly check on the global threats to the computer networks and put preventive measures in place.

Qualifications and experience

  • Bachelor’s degree in information technology or any related field
  • Advanced Diploma in Telecommunication/electronics engineering.
  • Cisco certified network professional
  • Minimum 4 years of experience to include technical, business and team leadership gained

Job specific competencies

  • Team working abilities and service orientation.
  • Wide range of knowledge in local, Wide and Metropolitan Area Networks design, installation and maintenance
  • Working experience with Ethernet networks
  • Experience in analysing, designing, supporting and troubleshooting networks on Cisco routers, switches and security appliances
  • Good working knowledge of firewall and intrusion prevention systems
  • Working experience in project management
  • Ability to work in small multi-disciplinary teams
  • Excellent communication and organizational skills, and ability to effectively interact with all levels of the organization
  • Ability to prioritize and manage several open cases concurrently
  • Ability to be self-drive

Personal attributes

  • Critical thinking – is able to probe facts and challenge assumptions
  • Results oriented and committed to meeting turn-around times/deadlines
  • A keen eye for detail
  • High energy
  • High levels of professionalism and professional development.

Senior Officer, Systems Administrator

Job Purpose: 

To provide Professional ICT Support and Administration Service for the Banking Systems and Support Business Users on Business Applications

Key Responsibilities

  • Ensure all bank systems availability to all users and ensure maximum usage and output of software to facilitate all and any of the Banks Operations.
  • Put security measures in place to protect bank systems.
  • Ensure effective enterprise data backup management.
  • Install, configure and upgrade Banking Application System environments whenever required.
  • Work with the information security office to ensure systems compliance.
  • Constantly check on the global threats to the computer Systems and put preventive measures against any threat.
  • Participate in the design, setup, implementation and testing business continuity and disaster recovery installations within the bank.
  • Adhere to the bank’s IT security policies, standards and procedures.
  • Test backup and fallback procedures for all Business Systems.
  • Keep an inventory of accurate and up to date Server Assets and Systems.
  • Install, support and administer servers, printers and the PC Networks.
  • Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security, Internal systems, cloud and network infrastructure; Microsoft related technologies: Windows Server, SQL; Virtualization technologies: VMware and Microsoft; Remote access solution support; Remote monitoring and management of system alerts and notifications.
  • Attend to all ICT Helpdesk requests.
  • Report and log all Risk events and service exceptions.
  • Regular review of GAB users and server user profiles for all systems.
  • Ensure all changes are done in an approved manner.
  • Explore new technologies and trends related to computer systems.
  • Manage Service Level Agreements for both internal and external customers and suppliers.
  • Manage and maintain all data centre standards, procedures, health and safety, and day to day infrastructure performance issues.
  • Provide training to the users whenever applicable.
  • Deliver IT Projects/Changes on time and within budget. Evidence from project management and change log.
  • Create security awareness among the banks staff and stakeholders.
  • Proactively identify potential risks. Report all risk events and complete risk event action points on time.

Qualifications and experience

  • University degree in IT, mathematics, Computer Science or telecommunication/electronics engineering
  • Extensive exposure to IT systems especially windows, Linux, IBM, CISCO, Oracle, VMWare, Storage and SQL
  • MS certifications an added advantage
  • Must have a strong grasp of information security.
  • A knowledge of operating systems and applications, as well as hardware and software troubleshooting, but also knowledge of the purposes for which people in the organization use the computers
  • Minimum 4 years of experience to include technical, business and team leadership gained in results-driven commercial enterprise(s)
  • Must have a strong grasp of information security.

Job specific competencies

  • Team working abilities and service orientation.
  • Wide range of knowledge in Systems Implementation, maintenance and support
  • Experience in analyzing, designing, supporting and troubleshooting different systems and security appliances
  • Good working knowledge of System Security and intrusion prevention systems
  • Good level of knowledge about Data Centre Operation and Management procedures
  • Good level of knowledge about monitoring the data centre environment and critical assets
  • Working knowledge of the technical requirements and builds of DC (Direct Current) power infrastructures for data centres and telecommunication/IT equipment
  • Ability to work in small multi-disciplinary teams
  • Excellent communication and organizational skills, and ability to effectively interact with all levels of the organization
  • Ability to prioritize and manage several open cases concurrently
  • Ability to be self-drive

Personal attributes

  • Critical thinking – is able to probe facts and challenge assumptions
  • Results oriented and committed to meeting turn-around times/deadlines
  • A keen eye for detail
  • High energy
  • High levels of professionalism and professional development.
Job Info
Job Category: Several Jobs in one Advert jobs in Kenya
Job Type: Full-time
Deadline of this Job: 14 December 2022
Duty Station: Nairobi
Posted: 07-12-2022
No of Jobs: 2
Start Publishing: 07-12-2022
Stop Publishing (Put date of 2030): 07-12-2065
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