Summary
Date Posted: Monday, November 30, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Sky-Swift is a modern agency that provides destinations and vacations with a touch of class. .

DUTIES AND RESPONSIBILITIES:
• Manage the day to day running of the Call Center.
• Ensure calls are responded to at the appropriate time.
• Resolve and escalate customer’s issues on time.
• Keeps equipment operational by following established procedures, reporting malfunctions.
• Reports to the head of operations.

Job Skills: Not Specified

Job requirements
• Bachelor’s Degree preffered.
• Minimum of 3 years of management experience
• Customer service experience preferred
• Customer centric behavior
• Strong people management and development skills
• Ability to mentor, coach and motivate others
• Strong communications and presentation skills

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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Job application procedure
Send your application to hr@sky-swift.com 
NB: your subject is the position you have applied for.

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