Call Center Agent job at Path Care Kenya
166 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Call Center Agent

[ Type: FULL TIME , Industry: Health Care , Category: Customer Service ]

Jobs at:

Path Care Kenya

Deadline of this Job:
Friday, May 31 2024 

Duty Station:
Within Kenya , , East Africa

Summary
Date Posted: Monday, May 20 2024, Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Path Care Kenya
Path Care Kenya jobs in Kenya

JOB DETAILS:
PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population...

RESPONSIBILITIES
• Manage inbound and outbound calls in a timely manner.
• Adhere to communication scripts when addressing various topics.
• Identify customers' needs, clarify information, and offer solutions or alternatives.
• Capitalize on opportunities to upsell services.
• Cultivate enduring relationships with customers by going the extra mile.
• Meet personal and team qualitative and quantitative targets.

REQUIREMENTS & SKILLS
• Previous experience in a customer support role. Demonstrated track record of exceeding quotas.
• Proficient in phone and verbal communication, with strong active listening skills.
• Familiarity with CRM systems and practices. Customer-centric mindset with adaptability to different personality types.
• Ability to multitask, prioritize, and manage time effectively.

Education Requirement: No Requirements

Work Hours: 8


Experience in Months: 12

Level of Education:

Job application procedure

Method of Application
Interested and qualified? Go to Path Care Kenya on docs.google.com to apply



All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, May 31 2024
Duty Station: Nairobi
Posted: 20-05-2024
No of Jobs: 1
Start Publishing: 20-05-2024
Stop Publishing (Put date of 2030): 20-05-2067
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.