Summary
Date Posted: Saturday, August 14, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: Business Operations Analyst
About the Job:
As a Business Operations Analyst, you will be responsible for developing analysis and reporting capabilities as well as monitoring performance trends and offering analytics support to other business functions.
Through his skills and expertise, he/she will provide improvement structures and controls for processes through collaboration with other function leads.

Key Responsibilities:
• Acquiring data from primary or secondary data sources and maintaining databases/data systems. Identifying, analyzing, and interpreting trends or patterns in complex data sets. Enabling internal teams to monitor and track their key performance indicators (KPIs) and recommend improvements to the current business metric collection process.
• Interpreting data, analyzing results using statistical techniques and produce and deliver tracking and reporting for key KPI/SLA’s in the business
• Developing and implementing databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
• Perform ad-hoc data analysis to support the business initiatives
• Create and maintain efficient and secure systems for recording data and producing relevant documentation
• Maintain the daily relationship with the business intelligence supplier
• Seek opportunities to drive innovation and process improvement within the reporting spectrum
• Filtering and “cleaning” data by reviewing computer reports and performance indicators
• Contributing to the maintenance of business analysis tools and processes with a significant contribution to influence data policy development and regulation in the organization.

Minimum Qualifications:
• 2-3 years of experience working in a reporting environment, with proven ability to deliver high quality & accurate reports within demanding timescales
• Hold a Degree in Business/ Actuarial Science/ Mathematics/ Computer Science or equivalent
• Have good knowledge of SQL and Relational Databases
• Proven ability to create insightful dashboards by use of available visualization tools
Preferred Qualifications:
• Strong technical and numerical skills with advanced Excel skills
• Strong communication skills (both written and verbal) - Ability to clearly communicate complex quantitative analysis in actionable insights
• Detail-oriented and passionate for problem-solving
• Ability to work on own initiative or as part of a team
• Knowledge of data tools

About Samasource:
25% of the Fortune 50 trust Samasource to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re experts in image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a mission to expand opportunity for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.

Our Culture:
Samasource is quite unique. We are a technology company with a social mission. People that thrive in a high growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Samasource culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done).

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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