Vacancy title:
Business Development Manager, Broker Channel
Jobs at:
Heritage InsuranceDeadline of this Job:
Friday, July 14 2023
Summary
Date Posted: Sunday, July 09 2023, Base Salary: Not Disclosed
JOB DETAILS:
Job Summary
• The role holder will be responsible for driving implementation of the sales strategy for the corporates’ market segment to ensure achievement of the department’s strategy through broker channels.
Key Responsibilities
• Participate in the formulation and the implementation of the sales strategy in line with overall growth strategy of the business.
• Actively manage relationships with brokers and build relationships with new clients and intermediaries for continued business
• Provide input into the development of the corporate business budget to ensure su¬cient allocation of resources.
• Manage and maintain existing corporate client relationships to identify opportunities for cross selling, areas of growth and new business acquisition.
• Manage a portfolio of strategic corporate clients to enhance increased revenue
• Liaise with the relevant internal departments to ensure customer instructions are executed within the set timelines and enhance the levels of customer service in the department
• Liaise with the Agency team to ensure achievement of the corporate sales targets.
• Identify broker business opportunities, negotiate and close business deals within the company quality business guidelines to increase the market share.
• Continuously conduct competitor analysis of the market and develop adaptive strategies to ensure responsiveness and gain the competitive edge
• Conduct continuous product training for all brokers in order to ensure product knowledge and professionalism is upheld and clients are advised appropriately to avoid misrepresentation
• Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
• Actively monitor customer preference to determine focus of sales e ort.
• Provide accurate and competitive quotations for all the products lines and ensure they are delivered promptly to brokers and prospective clients.
• Plan and coordinate sales team training and performance evaluation to develop and enhance their performance
• Provide input in the development and pricing of new products and services to ensure the availability of products and services that resonate with the customer
• Monitor and prepare reports on periodical basis on new business closed, renewals and prospects
• Ensure continual training and development of corporate sales team members to improve on performance.
• Ensure the company works only with properly licensed brokers with ethical practices
• Exploit synergy with other Group companies to grow business
• Ensure credit control policy is adhered to in respect to business onboarded
• Continuously liaise with ICT to ensure that the S&D module in PAS works in a robust and e¬cient way for delivery of the department’s objectives
• Build excellent work relationships with the internal team, marketing sta , and other managers to increase sales opportunities and thereby maximize revenue for their organization
• Help manage existing clients and ensure they stay satis ed and positive by o ering solutions and services that meet or predict the clients’ future needs to ensure business retention
• Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
Qualifications
• Bachelor’s Degree in Insurance, Marketing or other business-related discipline
• Diploma in Insurance (ACII or AIIK)
• Member of CII or IIK
Experience
• 8 years’ experience in a similar role in the insurance industry, 3 of which should be in supervisory capacity
Competencies
• Sales and marketing skills
• Managing and executing strategy
• In depth understanding of insurance operations and concepts
• Knowledge of insurance regulatory requirements
• Knowledge of underwriting processes, procedures and concepts
• Insurance product knowledge
• Stakeholder management skills
• Formulating strategies and concepts
• Entrepreneurial and commercial thinking
• Planning and organizing
• Relating and networking
• Working with people
• Adapting and responding to change
• Deciding and initiating action
• Persuading and in uencing
• Presenting and communicating information
• Leading and supervising
• Creating and innovating
• Adhering to principles and values
• Achieving personal work goals and objectives
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree
Job application procedure
• If you meet the above requirements, you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 14th July,2023.
• Clearly state the job title on the subject heading.
• Heritage is an equal opportunity employer and actively encourages diversity.
• Please note that only shortlisted candidates will be contacted.
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