Summary
Date Posted: Tuesday, September 28, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
A significant part of this role is focussed on the successful execution of our Workforce TEAM-based model - something we call Toli. We scale the engagement and development of our workforce through small, self-led groups that focus on building community together, coaching each other to perform on workstreams, and ultimately growing as leaders together. This role will therefore have responsibility for the coaching and development of hundreds of Toli leaders, the effective resourcing of these groups with information about where to access learning programs and workstreams, and the interaction and collaboration between Toli’s.

The Responsibilities
• Play an active role in contributing to and helping to shape the effective Tolis of CloudWorkers.
• Be responsible for the implementation of Toli Programs for the workforce with meaningful community engagement.
• Contribute towards the company defined ‘earning, learning and serving’ outcomes for the workforce across their entire life cycle at Cloudfactory.
• Support strategy for social engagement and facilitating Cloud Workers making the most of the opportunities that exist within CloudFactory and CloudFactory Academy.
• Be responsible to execute engagement and development programs to align with the impact mission of CloudFactory.
• Be responsible for the coaching and development of the Toli Leaders and the long term performance of Tolis in relationship to core company metrics
• Be responsible for measuring and reporting on the effectiveness of the community engagement programs within the locations they are responsible for.
• Be the custodian of company policies, procedures, and best practices and ensure the consistent outworking of them across the team.

REQUIREMENTS
• 3 years experience in community development/social impact work or youth related initiatives.
• At least 2 years of experience managing teams working on community development projects.
• Experience in coaching, mentoring, or training is required. Coaching qualification would be advantageous.
• Understanding of what it takes to deliver outstanding customer service.
• Experience in working and building relationships with senior stakeholders
• Excellent communication and presentation skills.
• Knowledge of analytics and reporting and demonstrating ROI of community engagement programs.
• Fluent in business-level English.
• University degree - preferably in social science or related field.

BENEFITS
• Great Mission and Culture
• Meaningful Work
• Growth Opportunities
• Market Competitive Salary
• Health and Medical
• Group Life Insurance

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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Job application procedure

Method of ApplicationInterested and qualified? Go to CloudFactory on jobs.workable.com to apply

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