Summary
Date Posted: Friday, November 04, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Duties & Responsibilities
• Contact, resolve problems & queries and build relationships with allocated clients
• Servicing of existing clients by uncovering the immediate need (health checks, account review, fleet training, self-service portal)
• Develop unique ways to grow the business with customers and provide solutions to management in the face of challenges
• Deliver continuous training to business sources and clients to explain products
• Market and promote products in order to increase brand awareness
• Focus on growing and developing existing clients
• Update CRM and coverage reports daily
• Report in respect of daily activities to relevant Manager
• Attend to all fleet queries, setup of fleet reports and alerts
• Attend to de/re installation and repair queries and / or requests
• Attend to cancellation requests
• Attend to account queries
• Attend to updates of client and vehicle information (self-service portal)
• Follow-up on pending fitments
• Ensure familiarity and adherence to applicable company policies and procedures
• Attend and take initiative to develop own skills

Desired Experience & Qualification
• KCSE (minimum)
• B Com Business Management / Risk Management
• Ideally Previous RM Experience
• Account Management and Sales Experience
• Relationship Management
• MS Office Suite (Excel Intermediate / Advanced)

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure

Interested and qualified? Go to Cartrack on cartrack-1.jobsoid.com to apply


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