Who we are

Finley International is a Commercial Debt Collection Agency based in Nairobi, Kenya. FIL has a combined total of over 20 years of hands-on debt collection experience through its key staff and management personnel, and directors. We are dedicated to be your full service debt collection solution by increasing the percentage of bad debt recovery for our clients in a professional manner, and preserving our client’s image and our reputation in our industry.

We handle commercial debt of all kind and we shall thus help you manage your receivables effectively. We have no up-front fees or signup charges for our collection services. We only receive a fee if we are able to collect money on the account(s) you place for collection. If we do not collect we will not charge a fee for our services.

We use technology extensively which keeps us a step ahead always 

Our Vision

To continuously strive to be the leading provider of debt management solutions in Kenya, by developing beneficial and lasting relationships with our clients through a process of continuous improvement and optimizing their returns by delivering the most efficient and effective service.

Our Mission

We are committed to provide comprehensive, integrated solutions for the management of credit risk, and improving the financial position of the business community.

Core Values

• Superior Customer Service
• Commitment
• Confidentiality
• Innovation

Ethics

FIL takes great care in the hiring and training of all personnel to assure that professionalism is maintained on all levels. We have a strict code of ethics in force which we constantly monitor in order to protect your best interest as our client.

Considerate Pricing

We adopt a "no collection no fee policy". Our fee is based solely on debt collection results, not on the amount of time spent working on your account, nor on prolonged negotiations and mediation.