Vacancy title:
Technical Support Executive
Jobs at:
Execafrica Recruitment LimitedDeadline of this Job:
09 January 2023
Summary
Date Posted: Friday, December 30, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Salary: 25-30k
Reporting to: Head of Technical
Job Location: Mombasa branch
Our client, a registered company in Kenya that deals with selling and after sales service of IT Products is looking to hire a competent Technical Support Executive.
Key Roles & Responsibilities
• Providing IT support such as fiscalzing, programming of ETR machines as well as training customers.
• Programming and installation of ESD machines and training of clients.
• Supporting the maintenance of existing Point of Sale systems, including troubleshooting problems with hardware and software.
• Maintaining good relationship with the VAR‘s (Value Added Resellers) in the area and ensuring their concerns are sorted on time.
• Coordinating with other departments to ensure that all technology is working properly for the company.
• Providing support to IT staff by answering phones, processing paperwork, and responding to user requests.
• Collecting, analyzing, and storing data for use in reports.
Key Qualifications
• Diploma/Bachelor’s degree in Computer Science, Business Information. Technology, Software development or IT related course-cloud computing, networking etc.
• Certificate is software programming/coding an added advantage.
• Above 3 years Work experience in ICT firm.
• Work experience in ETR field an added advantage.
Note: - Indicate position applying for as the SUBJECT EMAIL.
Work Hours: 8
Experience in Months: 36
Level of Education: Postgraduate Degree
Job application procedure
Please apply using cvs@execafrica.com
Execafrica Recruitment Limited does not charge any recruitment fee to candidates for interviews and job placements.
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