Summary
Date Posted: Tuesday, October 25, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
IT Associate- LIFT NK

KEY RESPONSIBILITIES:
IT Support
• Provide End-user support for hardware and software challenges.
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
• Update existing /create new IT user manuals and training materials for all technology related activities in the organisation.
• System and Network problems, diagnosing and solving hardware or software faults.
• Replace parts as required i.e., Laptops, Printers, Tablets etc
• Maintain an updated inventory list of all technology items within BOMA.
• Research new electronic devices and make recommendations for procurement.
• Test and evaluate new technology.
• Provide maintenance and servicing on all technology assets.
• Provide support, including procedural documentation and relevant reports.
• Support the roll-out of new applications.
• Set up new users' accounts and profiles on MS 365, Salesforce, G-suite.

Systems
• Assist with creation of reports, dashboards, surveys, jobs and other Salesforce related needs.
• Create, edit and field map surveys created using Taroworks.

REQUIRED QUALIFICATIONS:
• Bachelor’s degree in information Technology, business information technology, business systems engineering, computer networking and hardware, computer science or other relevant degree.
• At least one year of experience performing IT support and maintenance for hardware and software.
• Able to multi-task and adhere to project timelines.
• Strong communication skills able to express information to individuals or groups effectively, taking into account the audience and nature of the information.
• Able to identify problems, use sound judgment to generate and evaluate alternatives, and to make recommendations.
• Strong attention to detail - Is thorough when performing work and conscientious about attending to detail.


Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure

Send your application to globprodir@bomaproject.org 

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