Summary
Date Posted: Thursday, November 03, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Executive Secretary/PA

As an Executive Secretary/PA, you will undertake a multi-faceted role that encompasses the co-ordination and collection of financial information and a variety of secretarial and general administration functions.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

You will be responsible for:
• Schedule and arrange all appointments for the General Manager.
• Prioritize all telephone calls and in-person external and internal visitors
• Compose correspondence for the Hotel Manager such as welcome letters, guest follow-up letters, including guest resolution when escalated etc.
• Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. annual budget, strategic plan etc.)
• Keep the filing system up-to-date
• Maintain trace files and bring forward daily items to act on appropriate tasks
• Handle all office administration duties such as mail, phones, photocopying, and office supplies
• Schedule One to One Meetings with direct reports and others, take and distribute minutes, and arrange/attend sub-committee meetings as required
• Participate in daily & weekly property walkthroughs, ensure minutes are distributed and updated of progress
• Assist with and support staff events as appropriate, such as leadership & executive, colleague events, etc...
• Create & Maintain an Index with appropriate up to date Standard Operating Procedures
• To carry out a variety of secretarial and general admin functions such as stationary supplies, incoming and out going mail, filing, preparation of monthly management reports
• To distribute incoming financial information.
• Liaise and communicate with all Departmental managers
• Involved in projects impacting Operations as and when they arise
• Assist in Operations on the floor on a daily, weekly basis as and when required
• Ensure visibility in all areas of the hotel at differing times of day/evening
• Make travel arrangements as required
• Uphold confidentially with the Executive Offices
• Other duties as assigned

Your experience and skills include:
• Minimum 3 years of operational hotel experience required
• Excellent written and verbal communication skills
• Detail oriented
• Strong ability to multi-task and meet deadlines in a fast paced environment
• Excellent organizational, time management and administrative skills
• Self-motivated and able to prioritize to deliver exceptional results
• A passion for guest service and excellence
• Positive attitude and supportive, team-based approach towards the attainment of the hotel’s short and long term goals
• Ability to work flexible hours and days
• Experience with Opera is an asset


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

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