Summary
Date Posted: Wednesday, September 21, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Claims Motor Assessor

PURPOSE:
Responsible for assessing motor vehicle damage to ascertain the extent and quantify the repair costs.

PRIMARY RESPONSIBILITIES:
• Review of external assessors reports and where required, negotiate the repair cost directly with repairers.
• Review of claim documents to confirm the claim authenticity while looking out for potentially fraudulent/exaggerated claims and advice accordingly.
• Assess and re-inspect motor vehicles and issue a report.
• Monitor and coordinate all vehicles under repairs through regular garage visits to ensure SLAs are adhered to.
• Resolve all technical disputes/complaints raised by insureds/ service providers.
• Review valuation reports presented to them by the underwriting team and advice accordingly.

PERSON SPECIFICATIONS
Academic Qualifications
• Bachelor’s Degree in a related field
• Diploma in Automotive engineering

Professional Qualifications
• Certificate of proficiency- Assessor (required)
Experience
• Up to three (3) years’ relevant experience

Skills and Attributes
• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Good analytical skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Technical competence in insurance
• Basic knowledge of regulations by AKI and IRA


Work Hours: 8

Experience in Months: 36

Level of Education: Postgraduate Degree

Job application procedure

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