Summary
Date Posted: Friday, December 06, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Our client is one of the leading IT solutions providers. They seek to hire a Technician who will ensure that all machines within his/her area are well looked after and running efficiently. He/she must ensure that customer complaints are brought to a minimum. .

  Job Responsibilities:
• Attend to assigned calls (including PMs) within the SLA
• Escalate all calls that are not closed to the senior engineer
• Inform the client on performance of his equipment
• Shall recommend, order/ request spares and replace the specific parts in the clients’ machines
• Shall document all services carried out on a machine in a timely manner by completing a job sheet
• Shall report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation
• Provide updates on the events in the field in order to attain best service delivery practices
• Complete necessary certifications as directed by the supervisor
• To attend all technical meetings
• To project and represent a positive image of the company
• Take necessary steps to minimize risks/ company exposure to liability

Job Skills: Not Specified

  Job Qualifications:
• Certificate in Electrical or Electronics Engineering
• Over three (3) years’ experience in a Technician’s role
• Conversant with basic Ms. Office.
• Good verbal and written communication skills
• Always well dressed and well groomed

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
Please send your CV only quoting the job title on the subject (IT- Technician) before 11th December 2019. Kindly indicate current/last salary on your CV. N.B: We do not charge any fee for receiving your CV or for interviewing. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

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