Summary
Date Posted: Saturday, March 28, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of 'Avon-like’ health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortified foods, clean cook stoves, water filters, and solar lights. By combining the best practices from business and public health, we are dramatically lowering child mortality AND creating livelihoods for thousands of enterprising women. Living Goods supports a network of over 2,000 micro-entrepreneurs in Uganda and Kenya who teach families in their communities how to improve health and well-being while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook-stoves, and solar lights. As part of the Branch Team, you will play a key role in supporting Community Health Volunteers (CHVs) to deliver high quality health care to their communities and generate sales of critical products.
This role is the face of LG to governments and partners and ensures that digitally enabled performance management opportunities are met. She/he will work collaboratively to understand government/partner needs/gaps in community-level digital health/community health information systems, lead the discussions of proposed solutions and ensure that systems and processes exist to support the implementation of the selected technology solution. The role reports directly to the Director, Digital Health Partnerships and works closely with the new country expansion team and country community health partnership teams. She/he should have expertise in opportunity assessment, solution design, project and change management. .

ROLES AND RESPONSIBILITIES
• Lead partner engagements and relationships by being the face of LG for assigned projects
• Lead an exploratory work to understand the digital maturity of the partner and depth of issues faced by partners
• Lead user requirements gathering to determine the digitally enabled performance management opportunities. Lead processes to gather information by interfacing between partners and LG Tech teams – ensuring proper documentation of the same. This includes an assessment of the CHW program, country MOH data requirements, M&E needs and performance management requirements
• Design roadmaps to address client requirements in collaboration with LG’s global tech team, new country expansion team and community health partnership teams and partner organizations.
• Lead the solution development process, liaising with all stakeholders, vendors and LG Tech teams
• Provide guidance and facilitate discussions using LG’s human centered technology design process
• Collaborate with country tech leads to build systems and processes that ensures robust support of technology implemented
• Manage evolution of the technology solution in collaboration with the country tech leads ensuring proper change management.
• Provide overall oversight of delivery of solutions. Lead all communication related to the engagement (reports, updates, progress, etc.)

SKILLS & COMPETENCIES
• 8 years’ experience working in software solutions delivery and deployment
• 5 years’ experience in business analysis, requirements gathering and translation of the same to actionable development requirements.
• Skilled in change management and management of stakeholders within change management.
• 5 years’ experience working with African governments and getting governments to adopt new technology as well as providing technical assistance to government, donors and/or implementing partners
• Deep understanding of evolving digital health and community health landscape in Africa
• Experience working with technology teams to ensure design and solution architecture outputs meet the business requirements.
• Influencing skills - Brings people along in an organized and engaging manner, maintains dialogue on work and results. Is energized by ambiguity and tough challenges
• Skilled in working with cross business teams and diverse partners to deliver optimal solution specific to partner’s needs
• Relationship Management- Strong interpersonal skills that establish and maintain rapport with diverse audiences
• Excellent communications skills, both orally and written, for policy briefs, PowerPoint presentations, etc.

MINIMUM QUALIFICATIONS
• A Master’s or bachelor’s degree in Information and Communication Technology, Computer Science, Engineering, Mathematics or Statistics from a recognised university/institution
• Business analysis, Project management certifications an added advantage.

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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