Summary
Date Posted: Wednesday, August 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Brief Description
• Reporting to the Manager VAS Operations, the VAS Devops Engineer shall build, operate, develop and integrate VAS Products & Services offered to Safaricom customers with the goal of delivering high quality solutions within approved schedules. The Engineer shall ensure the systems operate within allowed thresholds in terms of capacity and security conformance.

Key Responsibilities
• Operations, configuration and integration of all VAS solutions/systems in line with the Digital IT strategy execution plan.
• VAS Systems and Services’ diagnosis and resolution of issues to ensure MTTR and other service availability KPIs are met.
• Device and implement Proactive ways and tools for monitoring VAS and Billing Services using Artificial Intelligence operations model(AIOPs) and Machine Learning.
• Development, configuration and integration of all VAS solutions/systems in line with the Digital IT strategy execution plan.
• Technical reviews to implements solutions and work arounds for faults/incidents.
• Actively participate in defining strategy, roadmaps and architecture design for the VAS and Billing Systems.
• Embrace the new ways of working in VAS and Billing domain with the goal of ensuring 50% of VAS projects are delivered through agile methodology.
• Timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable. Responsible for ensuring First Time Right delivery of all solutions developed.
• Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.
• Accurately document products & services developed & delivered ensuring they follow DevOps Cycle.
• Embrace a DevOps culture by ensuring all developed products and Services are gracefully handed to operations for support.
• Develop and continuously update a knowledge base of best practice for VAS products and Service development.
• Collaborate with both Technical and Business teams to ensure seamless deployment of products.
• Proactively manage capacity and ensure VAS systems operate below 70% utilization.
• Liaise with Support teams, infrastructure team, network administrators, information security to maintain service availability and integrity of the applications.

Qualifications - External
• BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.
• 2 years’ experience in a busy telecommunication/ IT environment or Software Engineering with good knowledge in development for VAS solutions including Messaging, Voice, Video & IOT.
• Software Engineering methodologies including Agile-oriented development.
• Proficiency in networking protocols – TCP/IP, DNS and load balancing.
• Working knowledge in Unix systems and Databases – Oracle, MySQL.
• Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec
• Strong experience in programming/scripting language(s) – Python, Perl , Shell or equivalent.
• 3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply 
• Closing date: 24 August 2022

All Jobs

QUICK ALERT SUBSCRIPTION