Summary
Date Posted: Wednesday, October 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Retail Sales Representative-Nakuru
Job experience: 4 years
Reporting to: Sales Manager
Gross Salary range: Kes 35,000 -40,000 plus commission
Industry: Manufacturing

Overall job purpose
The Retail Sales Representative will provide excellent customer service and meet sales quotas for the client business.

A) Principal Accountabilities / Key Result Areas
• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services.
• Any other lawful and proper task assigned to you from time to time by the management of the company.

B) Knowledge, Skills And Experience Required:
• Accountability - Accountable for measurable, high-quality, timely, and cost effective results.
• Initiative - Takes prompt action to accomplish tasks and meet goals and objectives.
• Quality of work - Pays close attention to detail. Strives to achieve accuracy and consistency in all tasks.
• Service orientation – Applies effective interpersonal and problem-solving skills when responding to customers.
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behaviour principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments.

Qualification
• Minimum Diploma in Sales and marketing or related field.
• At least 3 years of experience in retail sales, marketing, business development, or client service.
• Mattress or Furniture retail experience a huge plus

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Interested and qualified candidates should forward their CV to: jobs@summithrmc.com  using the position as subject of email. Please note that only the shortlisted candidates will be contacted for interviews. Interviews will be done on a rolling basis until the position is filled. Please share widely.

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