Summary
Date Posted: Tuesday, September 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Officer – Debt Recovery

Primary Responsibilities:
• Monitoring , collecting and managing problem account portfolio within all customer segments and returning the accounts to performing status, reducing slippage into NPL and/or recover entire outstanding accounts as well as fulfilling any other duty assigned by the Senior Manager – Debt Recovery all towards contributing to improving the Bank’s credit risk profile and asset quality.
• Demanding and enforcing repayment of the assigned problem accounts.
• Collecting and writing back to profit and loss from assigned accounts within set targets
• Monitoring arrangements for payments from problem account holders.
• Attending public auctions as Credit Bank’s representative.
• Liaising with Legal Department on recovery litigations and where legal interpretations are required.
• Conducting detailed negotiations with customers, obtaining commitment to implement appropriate strategies and actions to cure accounts as well as collect overdue payments.
• Analyzing and recommending for approval turnaround/cure propositions, strategies and actions demonstrating well thought out judgement.
• Managing customer relationships where turn around strategies have been activated to ensure cure of accounts as well as managing the Banks credit risk exposure.
• Proactively managing relationships with key stakeholders, internal and external including service providers, potential off takers of assets held as collateral, etc.
• Representing the Bank in lenders meetings for syndicated or problem accounts.
• Preparing and submitting required reports to the BCC, NPA & CRMC Committees in a timely manner and working on provisions.
• Preparing and submitting regular and adhoc problem account reports as required.
• Maintaining proper Debt Recovery documentation. Ensuring timely issue of relevant notices to customers that form the debt recovery process, ensuring that all 90+ days past due files are properly maintained and have up to date file notes and ensuring data integrity for all 90+ days past due is maintained.
• Ensuring data integrity & quality control of facilities is maintained.

Risk & Control Objectives
• Processing the recovery of debts whilst ensuring compliance with local legal, regulatory requirements and the bank’s internal procedures.
• Ensuring satisfactory Internal or External Audit Reports
• Ensuring Impairment Management and MI Reporting is produced accurately.

PERSON SPECIFICATIONS
• Bachelor’s Degree in Commerce, Finance, Economics, Mathematics, or other quantitative or science degree in related fields;
• Proven track record of consistently meeting set targets.
• Agility, versatility, passion, and commitment to quality service delivery.
• Knowledge in legislation relating to lending and lending portfolio management.
• Have at least 2 years’ experience in a credit recoveries role.
• Excellent knowledge of data analysis and Microsoft Excel Skills will be an added advantage.


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

If you believe you meet the above requirements log onto our www.imbankgroup.com/ke  and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 17th September 2022.


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