Key Responsibilities

• Directing and controlling the resources This include overseeing hiring processes and implementing policies to effectively recruit, train and retain employees to ensure that the company functions as efficiently as possible.
• Preparing business plans, budgets and reports. He/she will be expected to work with other senior management team members to prepare business plans and monitor progress against them to ensure that the company is operating as cost-effectively as possible. 
• Preparation of the annual budget, and close monitoring throughout the year to ensure that targets are met and costs are kept as low as possible. 
• He/she will also be responsible for presenting the company’s annual reports and accounts to the board and making sure they are approved.
• Representing the company in negotiations with customers and suppliers. He/she will act as the face of the company in important negotiations with customers and suppliers, in order to keep clients happy and costs low for the company.
• Developing and maintaining professional relationships with new customers. He/she will have a responsibility of developing crucial professional relationships with large clients, suppliers, local government and other organizations.
• Providing strategic advice to the chair of the board and other members. He/she will need to stay up to speed on the latest developments needed in the industry in order to provide the board with accurate advice and ensure that the company implements policies to meet their targets while complying with local or national regulations.
• The general manager will be expected to keep at the forefront of the painting industry by conducting research and product development. He/she will be expected to provide exemplary products or services to customers.
• Developing and maintaining appropriate policies and procedures. He/she will be ensuring that the company is abiding by equal opportunities employment laws, or legal health and safety practices.

Requirement and Qualifications

• Master’s degree in a business related field
• Degree in finance or a business related field
• Membership of a professional body such as CPA(K), ICPAK, CIMA, ACCA or similar bodies 
• 10+ years of work experience, including 5+ years in a management level.
• Thorough understanding of Generally Accepted Accounting Principles (GAAP).
• Analytical thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with superb organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work independently and as part of a team.
• Excellent report-writing and communication skills.
• Solid proficiency in accounting and financial planning software.
• Excellent excel skills are essential

Key Responsibilities

• Graphics and Design to all Tillows entities aspects of social media and accounts management.
• Handling of all marketing activities both online and offline
• Website development and management 
• Engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Identify the latest trends and technologies of digital marketing
• Work with the marketing team to brainstorm new and innovative growth strategies.
• Analyses social media presences, including digital advertising
• Analyze social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Conduct research and analyze data to identify and define audiences.
• Manage promotional marketing activities.
• Organize events and product exhibitions.
• Update databases and use a customer relationship management (CRM) system.
• Track media coverage and follow industry trends.
• Submit weekly, monthly and quarterly reports to the Supervisor/ Line manager.
• Push for sales of property within the company portfolio.
• Present, promote and sell products/services to existing and prospective customers.
• Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.
• Developing and implementing sales and marketing strategies.
• Proactively seeking ways to drive and streamline daily marketing processes and procedures that support high performance.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Supply sales manager with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Manage and actively update our social media platforms Facebook, Twitter, IG
• Perform any other duties assigned by your supervisor and line manager from time to time.

Qualifications and Requirements

• Strategic thinker who possesses solid business acumen and can organize and manage multiple priorities.
• Prioritizing and time management.
• Relationship management skills and openness to feedback
• Data analysis
• Knowledge of the free tools available
• Social media marketing skills
• Interpersonal skills.
• Numeracy and analytical ability.
• Creativity and imagination.
• Influencing and negotiation skills.
• Teamwork.
• Organizational ability.
• IT skills.

Email marketing skills 

• Ability to balance persuasion with professionalism
• Strong communication and negotiation skills (English/Kiswahili)
• Planning and organizational ability to manage urgency
• An honest and transparent person

Position Summary
You will work under the guidance of the Principal Officer on defined processes and will be responsible for assisting in day-to-day activities linked to sales and operational aspects of Kimisitu Insurance Agency.

Knowledge: Qualifications & Experience

• Diploma or Certificate in Insurance Business or its equivalent
• Other business-related Degree or Diploma course an added advantage
• Proven Sales experience of 2+ years
• Competency in Microsoft Office Suite including MS Word & Excel

Key Responsibilities and Accountabilities 

• To formulate credit policies and procedures and ensure they are implemented, reviewed, and complied to.
• Manage the credit function of the microfinance bank efficiently and effectively to ensure profitability and risk mitigation
• Facilitate development and advise on pricing of credit products through the evaluation of customer needs and activities in liaison with other departments.
• Risk management through monitoring and administration of credit performance using credit scoring, appraisal reports and monitoring of customers’ credit rating with credit reference agencies.
• Develop and maintain business relationships with key customers and stakeholders to create business opportunities.
• Responsible for ensuring a strong portfolio quality and control of the credit book by providing support to the branches on credit matters.
• Responsible for credit administration by setting terms of credit and ensure timely repayment by customers.
• Negotiate repayment plans and discontinue credit to late-paying business customers
• Initiate legal action to recover debts if necessary, meeting other creditors, arranging for goods to be recovered, and organizing for liquidation of a defaulter’s assets to offset outstanding debt.
• Ensure all income is collected as per the approved terms
• Ensure Disbursements are done as per approval terms
• Generate management reports as well as periodic returns to CBK and CRB
• Track credit facilities for all newly approved credit relationships within agreed terms of lending and time frames
• Provide oversight on the normal and watch accounts and liaise with branch managers to ensure remedial action are taken promptly
• Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction through coaching and mentorship.
• Develop, implement, and monitor the bank’s overall credit strategy
• Continuous review of the credit policies and processes to ensure they remain robust and responsive to the customer’s dynamic business needs
• Manage the credit team to enhance productivity, effectiveness
• Oversee overall management of the credit processes within the bank policies and guidelines to minimize lending risks.
• Champion and embed culture of compliance to procedures and best credit practices
• Develop, manage, and monitor budget for the function
• Identification and mitigation of credit exposures through external environment risk assessment as per the prudential guidelines
• Responsible for preparation and presentation of the credit board committee monthly reports and loan requests.
• Responsible for successful induction training of the newly recruited staff in the bank
• Preparation and review of MOUs for institutional business
• Ensure automation and review of loan appraisal processes
• Responsible for security documentation and management to ensure all collateral are safely stored for use of tracking and safety
• To perform any other duty as assigned, in line with the organization goals and objectives

Minimum Qualifications and Experience 

• University Degree in Business related field.
• MBA in strategic management or finance
• CPA (K) (AA)
• Proficiency in computer use including MS Office tools and banking systems.
• At least 6 years banking experience in credit department 3 of which MUST be in a Managerial role.
• Strong presentation and communication skills.
• Proven ability to analyze and appraise loans of all types
• Possess strong analytical and interpersonal skills
• Can make prompt decisions and be independent in problem solving
• Proven leadership skills
• Knowledge of the industry’s best practice.

Key Responsibilities and Accountabilities 

• Sign lending MOUs with Government an institutional client.
• Manage relationships with targeted clients.
• To increase the Bank’s visibility among institutions through an aggressive calling program, obtaining feedback, recommending, and implementing appropriate solutions in line with procedures/policies to satisfy needs, improve satisfaction levels and enhance service delivery.
• Focus on marketing and establishing key banking relationships and partnerships with government agencies and institutional clients to enhance wallet share and enhance relationships.
• Manage quality portfolio.
• Drive and deliver exceptional sales targets by identifying and meeting customers’ needs individually and as team.
• Manage sales teams.
• Grow current and fixed/call deposits account business from assigned institutional relationships.
• Building relationships by identifying clients’ needs and achieve business targets.
• Manage, lead, and develop staff
• Prepare month-end business report detailing performance results.

Minimum Qualifications and Experience

• A degree in Business Administration, Commerce, Business Management, or any other business-related field.
• 6 years of banking experience 3 of which should be in Consumer banking/Institutional banking, experience in Sales and Marketing, Business Development, Relationship Management, Liabilities management and Product development in a financial services environment.
• Experience in implementation of electronic platforms and solutions.
• Well-developed ability to manage business relationships
• Strong networking and relationship building capacity
• Self-driven, high level of integrity
• High level of confidentiality in all dealings.
• Sales and marketing skills
• Strong communication and interpersonal skills (oral and written)
• Leadership and management skills
• Analytical skills

Key responsibilities

• Provide administrative and logistical support to the office & program sections
• Ensure superior customer care to all clients
• Ensure prompt and efficient initiation and reception of calls including identifying the caller’s requirements and referencing appropriately
• Ensure organization of the reception
• Ensure continuous update and maintenance of the office extension list
• Ensure ordering and maintenance of office supplies and stock movement forms
• Ensure accurate maintenance of boardroom calendars and provision of meeting logistics
• Ensure timely processing of requests for the installation, transfer, repair and disconnection of system telephones in liaison with ICT officer
• Ensure proper management of PABX machine and timely submission of PABX reports
• Provide administration support to senior technical advisors
• Ensure accurate maintenance of log in records for all CHS staff and visitors in the office at any one time
• Ensure proper maintenance of the kitchen and its supplies
• Ensure organization and cleanliness of the office
• Any other duty that may be assigned by the supervisor

Qualifications and skills required

• Bachelor’s Degree
• Proficiency in MS Office tools and office automation solutions
• Experience on PABX in a busy organization
• Certificate in Secretarial duties or front office operations is an added advantage
• Excellent writing, communication interpersonal skills and a proven ability to work in a team

Job Purpose
The project Officer will assist in the implementation of Education activities of the Kilifi county Integrated WASH and Education Project (KIWEP) Project in Kilifi County He/she will directly report to the Field coordinator

Project planning and implementation (50%)

• Conduct social mobilizations, project target identifications, setting target criteria for the integrated project activities.
• Work closely with the Community focal persons in Mobilization, sensitization and general implementation of the project including handling beneficiaries complains.
• Development of project implementation plans and budgets within the project framework.
• Supporting and keeping track of day-to-day activities implementation at the selected sites.
• Preparation of weekly project implementation plans/acceleration plans
• Ensure timely implementation of project activities as per the work plan budgetary, standards and procedures
• Ensure filling of project documents in accordance with IRK policy and procedures.
• Assist in any other implementation duty assigned by line managers.

Monitoring, Documentation, Communications, and reporting (30%)

• Ensure the project target is achieved in line with project plans and result framework
• Assist in Developing project implementation tools including Detailed Implementation Plans (DIPs), MEAL Plans, Procurement Plans, Communication plan, weekly/monthly work plans as may be necessary.
• Document community and stakeholders’ feedback and share with relevant stakeholders for appropriate action.
• Regular monitoring and evaluation of project implementation at field Level.
• Prepare and submit timely monthly, quarterly, annually narrative, and financial reports.
• Ensure compliance with the requirements of the IRK’s MEAL System, Core humanitarian Standard (CHS) and other relevant policies.

Coordination and Networking (20%)

• Coordinate with other partners working in the area in support of programme,
• Represent IRK at relevant stakeholder forums as may be requested by the line Managers

Qualification and experience

• Preferably a university degree in education, social sciences, statistics, agriculture, community development, project management or any other related field.
• Minimum of at least 3 years’ experience in a similar position or project management in both emergency and development projects.
• Vast knowledge and experience in programme management cycle-planning, monitoring, evaluation, documentation/reporting /sharing and learning.

Personal skills and competencies

• Excellent interpersonal skills with a strong beneficiary/local partner-service focus
• Ability to work with diverse groups of people as a member of multi-cultural teams.
• Ability to prioritize work, multitask and control processes.
• Experience in projects planning, Implementation, Monitoring, Evaluation, Accountability and Learning.
• Knowledge of the key issues and trends in Education
• Maturity, diplomacy, tact, and discretion, with strong negotiation skills.
• Proven analytical skills and ability to think strategically.
• Fluency in English both written and verbal.
• Knowledge of education in emergencies, education sector policy, child rights and protection issues
• Experiences of facilitating community-based training, capacity building school managements, skills/experience in peace initiatives-workshops, trainings, rallies, peace events. and awareness campaigns.