Summary
Date Posted: Friday, August 19, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
ICT Manager/ System Administrator

Position Summary:
The holder will work with the ICT team, other SACCO departments, and stakeholders and will be reporting to the Chief Executive Officer.

Title ICT Manager/ System Administrator
Job Reference No. ICTM/TS/08/2022
Location Mombasa
Type of engagement Permanent and Pensionable


Key Responsibilities
a) Formulate and implement sound ICT policies, procedures, strategies, and systems.
b) Manage the Society ICT assets to support effective implementation of the Society objectives.
c) Advise the CEO on ICT innovations, strategies, and their impact on the Society objectives.
d) Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the Society.
e) Assigning User IDs and User rights and implementation of controls in the Society system.
f) Reporting system breakdowns and failures immediately to CEO and the system vendor for quick action.
g) Ensure all the telecommunication links are always stable.
h) Promote best practice in the development of information systems.
i) Keep abreast of the latest technologies that may be of benefit to the SACCO and make requisite recommendations, supported by documentation, costing, etc.
j) Execute departmental objectives in line with the SACCO’s strategic plan and align the ICT strategy with the strategic plan.
k) Assist, and co-ordinate all systems implementations including working with ready-made applications and external consultation if need be.
l) Maintain confidentiality and integrity of the society’s information.
m) Ensure that all IT dynamics in use by the organization keep pace with technological innovations and developments.
n) Be in constant consultation with all technology-based service providers.
o) Supervise direct reports work and other administrative matters.
p) Review performance of direct reports.
q) Identify training needs for direct reports.
r) Participate in the recruitment of staff within the department.
s) Mentor and coach staff.

Operational Roles and Responsibilities
a) Design and implement short and long-term capacity plans to ensure systems, network and telecommunications infrastructure meets existing and future requirements.
b) Maintaining oversight and custody of the SACCO’s in-house and remote data Centre and all network and related hardware assets.
c) Provide team leadership within the department through professional staff performance management.
d) Ensure availability of a stable and reliable ERP System.
e) Undertaking feasibility studies of proposed ICT systems.
f) Prepare ICT department budgets in liaison with the other departmental HODs.
g) Implement and maintain a robust IT asset management system for all IT hardware and software inventory, network components, life cycle management, and related documentation.
h) Oversee purchase, installation, configuration, and maintenance of user application software, operating system software, and internet communication system within the computer network of the society.
i) Set up and monitor contracts with external suppliers for the provision of ICT technical support and services.
j) Conduct research and make recommendations on network products, services, protocols and standards in support of network procurement and development efforts.
k) Conduct research and make recommendations on disruptive IT infrastructure innovations and trends such as cloud, mobile and bring your own device (BYOD).
l) Lead the preparation of RFPs, bid proposals and other documentation related to acquisition of network, telecommunications, server, and endpoint infrastructure as well as negotiations with vendors, outsourcers and contractors to secure IT infrastructure products and services.

Necessary Qualifications and Skills:

Miniumum Qualifications:
a) Bachelor’s degree in either Information Technology, Computer Science, Information Systems, Telecommunication, or related discipline.
b) A Master’s degree in ICT will be an added advantage.
c) Relevant Microsoft Certifications such as MCSCE/MCSA.

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Online applications can be sent to recruitment@kuscco.com  and MUST clearly state the Job Title and Reference number as the subject. All applications must be received by 25th August 2022.

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