Vacancy title:
Debt Recovery Officer

[Type: FULL_TIME, Industry: Finance, Category: Accounting & Finance]

Jobs at:
Factorhouse Ltd

Deadline of this Job:
Friday, May 9 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Tuesday, April 29 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Debt Recovery Officer

• Job TypeFull Time
• QualificationBA/BSc/HND , Diploma
• Experience3 - 15 years
• LocationNairobi
• Job FieldFinance / Accounting / Audit 

 We are looking for Debt recovery officer who will follow-up on Non-performing Accounts.

The Debt Recovery Officer is the go to person responsible for collections and mitigation policies to cap bad debts and recover the overdue Accounts.

Responsibilities

• Primary responsibility is Recovery and collection of overdue and existing Non Performing loans.
• Track and trace missing and off the Grid clients with overdue loans.
• Evaluation of bad debts, Analysis and consistent follow-up to recover.
• Timely communication with customers in collaboration with the B.D.Os.
• Daily, weekly and monthly reporting.

Qualifications, Experience & Attributes

• Bachelor’s degree or Diploma in Business related field.
• At least 3 years’ experience in Microfinance, lending Institutions or SACCOs
• Proven background in Credit, loans or debt management organizations. 
• Experience dealing with high volume calling and hitting monthly targets.
• Persuasive with strong communication skills.
• Self –driven and demonstrate ability to work with minimum supervision.
• Strong attention to detail, goal oriented.
• Outgoing and confident personality who is able to operate at all levels,

Work Hours: 8

Experience in Months: 180

Level of Education: bachelor degree

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