Credit Admin and Collections Associate - Ngong job at Wasoko
807 Days Ago
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Vacancy title:
Credit Admin and Collections Associate - Ngong

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Accounting & Finance ]

Jobs at:

Wasoko

Deadline of this Job:
21 September 2022  

Duty Station:
Within Kenya , Ngong , East Africa

Summary
Date Posted: Wednesday, September 07, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Key Responsibilities;
• Capacity to recruit & manage clients including KYC, usage, retention and repayment
• Managing customers directly and in liaison with the sales team to ensure:
• Growth
• Ensure they order the set number of SKUs and grow their SKUs per order
• Ensure they grow Average Revenue Per User MoM
• Ensure on-time repayment of credit with the capacity to escalate collections
• Daily follow-up of overdue invoices through phone calls and field visitations
• Developing Pay plans / Promise to Pay database with elaborate follow-ups
• Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making
• Conduct customer education to all new and existing clients to ensure adherence to Wasoko credit terms and communicate any changes in policy
• Handle all customer and agents complaints within the credit portfolio
• Any other duties may be assigned

Qualifications
• Diploma in a Business related course
• Proven work experience in credit management
• Good understanding of lending procedures & credit-related laws
• 2-4 years of credit experience
• Be willing to regularly travel to customer sites
• Have considerable experience with customer negotiations

Work Hours: 8


Experience in Months: 24

Level of Education:
Postgraduate Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 21 September 2022
Duty Station: Ngong
Posted: 07-09-2022
No of Jobs: 1
Start Publishing: 07-09-2022
Stop Publishing (Put date of 2030): 07-09-2065
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