Summary
Date Posted: Wednesday, February 05 2025, Base Salary: Not Disclosed

JOB DETAILS:

Claims Assistant
PURPOSE:
To achieve customer satisfaction through efficient and prompt claims settlement.

PRIMARY RESPONSIBILITIES:
• Register and analyze intimated claims and advise client on supporting claims documents;
• Appoint service providers where applicable;
• Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
• Process fully documented claims and referring any suspicious claims to the supervisor;
• Initiate reinsurance and third-party recoveries (written demand letters);
• Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
• Process all service providers invoices and payment within the set standards;
• Issue discharge vouchers for all fully documented claims;
• Attend to customer queries and complaints promptly and professionally;
• Communicate risk improvement measures to the underwriter to take appropriate action;
• Follow up on claims payments and
• Prepare various claims analysis reports for clients and management consumption.
• Any other duty as may be given by the Senior Claims Manager.
Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements
Education
• Bachelor’s degree in a related field
Experience Required:
• One year Relevant experience
Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure

If any interested and qualified, Click the link below:
https://www.myjobmag.co.ke/job/claims-assistant-cic-insurance

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